Terms of Use

Soft Power


This Group Program Agreement (hereinafter referred to as the “Agreement”) dated upon purchase (hereinafter referred to as the “Effective Date”), made by and between Chelsea Connors LLC (hereinafter known as the “Company”) and the individual accepting the terms of this Agreement by clicking the “I Agree” button below (hereinafter referred to as the “Client”). Together, the Company and the Client are collectively referred to herein as the “Parties”.


WHEREAS, the Company provides life coaching  (“Services”); and

WHEREAS, the Client wishes to retain the Company and accepts the terms of the Agreement as set forth herein for the Company to provide such Services.

NOW THEREFORE, in consideration of the mutual covenants stated herein, the Parties agree as follows:


The Company agrees to provide coaching for the SOFT POWER (hereinafter referred to as the “Program”). The Program includes:

  • 8 weekly group calls over 12 weeks or less

  • Group chat via Voxer for duration of the program 

  • Soft Power digital course (access for 12 weeks)

  • Soft Power course materials (breathwork recordings, journal exercises, confidence building exercises, etc)

  • The Client can ask questions or receive email support by contacting Chelsea at [email protected]


The Client understands that the Company is a certified Life Coach.

The Company is not a nutritionist, therapist, or licensed medical professional, and therefore the Client needs to discuss and clear any and all changes to the Client’s lifestyle, food intake, exercise regimen, or medical treatment with their physician before implementing changes or habits suggested by the Company. The Client confirms that s/he has or will discuss any and all changes to their diet, exercise regimen, supplements, medications, or lifestyle with their physician or qualified medical professional before implementing any suggested or offered changes, additions, or alterations to their lifestyle.  The Client understands that the Company is not a nutritionist, physician, medical professional, and/or a psychotherapist or psychologist. 

Further, the Company has not promised, nor shall they be obligated to: (1) act as a therapist by providing psychological counseling, psychoanalysis or behavioral therapy, (2) assist anyone with a serious medical condition to resolve, manage, or improve that medical condition, and/or (3) assist anyone not under the care of a physician or medical professional while implementing healthy changes in their life.



The Client agrees to the following as part of the Program:

  • The Client shall participate fully in the Coaching Call(s), and any other part of the program, to the best of his/her ability including: identifying skills, behaviors and goals for improvement; assist with the design of follow-up assignments and practices as they apply to the coaching goals; practice of new behaviors or approaches; participation in exercises and simulations associated with implementation of your plan; and observation of progress throughout the coaching process.

  • The Client shall immediately inform the Coach of any issues or difficulties he/she may have with the Program.

  • The Client shall complete payment of the Investment according to the Terms herein.

  • The Client’s own growth, learning and participation in the coaching process including being prepared, being on time for sessions, and recognizing the limits of coaching and when other services or processes may be more beneficial. Client understands that coaching should not be used as a substitute for counseling, legal, financial, or mental health, or medical services. I will seek independent professional guidance in these areas or other matters as needed and I understand that all decisions in these areas are exclusively mine and are my sole responsibility.

  • The Client agrees to provide feedback to the Coach throughout the engagement relative to the defined goals and objectives of the engagement. Written feedback may be requested from time to time by the Coach to assess effectiveness of the process and effectiveness of the Coach.

Coach Commitments

The Coach agrees to the following as part of the Program:

  • The Coach shall participate fully and intently in the Coaching Calls, and any other part of the program, to the best of his/her ability.

  • The Coach will support the Client to the best of his/her abilities in accordance with Section I of this Agreement.

  • The Coach will not, at any time, either directly or indirectly, use any information disclosed by the Client for the Coach’s own benefit, nor will the Coach disclose or communicate, in any manner, any information to a third party about the Client. The Coach will not divulge that the Parties are in a coaching relationship without your express permission.

  • The Coach agrees to conduct the Coaching Calls/Sessions by telephone or Zoom video call.

  • The Coach agrees to work together with the Client to arrange all coaching sessions and to develop a coaching plan that addresses the goals and objectives identified by the Client during the initial conversations.

  • The Coach will make use of coaching using techniques that may include- assessment, 1:1 conversations, role-play and simulation, interviews, observation, feedback, guided reflection, reinforcement, encouragement and support.

  • The Coach will work with the Client to identify and address barriers, patterns and obstacles that may impede progress toward your goals.

  • The Coach will work with the Client to identify tasks, actions, decisions, timeframes and practical strategies for implementing changes that support achievement of your goals.

The Program is 8 weeks long and begins on date of checkout (the “Term”). The Client understands that the Parties do not have a relationship after the end of the Program. If the Parties choose to continue their relationship in any way, a separate and distinct agreement will be entered into and agreed upon.  


The Company is committed to providing the Client with a positive experience in the Program. By agreeing to and signing the Agreement, the Client understands that the Company may, in its sole discretion, terminate the Agreement and limit, suspend, and/or terminate the Client’s participation in the Program without a refund or forgiveness of monthly payments if the Client becomes disruptive or violates any term of the Agreement. If the Client chooses to terminate the Agreement at any time, no refunds will be issued.


The total price of the Program is $1297 .IF THE CLIENT CHOOSES A PAYMENT PLAN OPTION: 3 Monthly Payments of $440 or 6 Monthly Payments of $225.


  1. 14 Day Refund Policy 

The Client is responsible for the full payment, $1297 following the first 14 days of the program, regardless of whether the Client completes or participates fully in the Program. NO REFUNDS will be issued once the Program has been in the program for 14 days. If the client requests a refund, they must show proof of implementing all material offered and completing all trainings and coaching calls. The client must also meet with Chelsea to discuss what they are unsatisfied with.

B. No Chargebacks

The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Client’s form of payment for any reason whatsoever related to the Program. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account.


The Agreement is considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal or make use of any information learned by either party throughout the Term of the Program (“Confidential Information”). Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own Confidential Information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the Effective Date shall survive the termination, revocation, or expiration of the Agreement.    


Notwithstanding anything in the foregoing, in the event that the Client is required by law to disclose any of the Confidential Information, the Client will (i) provide the Company with prompt notice of such requirement prior to the disclosure, and (ii) give the Company all available information and assistance to enable the Company to take the measures appropriate to protect the Confidential Information from disclosure.


Material given to the Client in the course of the Program is proprietary, copyrighted and developed specifically for and by the Company. The Client agrees that such proprietary material is solely for the Client’s own personal use. Any disclosure to a third party is strictly prohibited.


The Company’s Program is copyrighted and the original materials that have been provided to the Client are for the Client’s individual use only and are granted as a single-user license. The Client is not authorized to re-sell, share, or use for profit any of the Company’s intellectual property. All intellectual property, including the Company’s copyrighted program and/or course materials, shall remain the sole property of the Company. No license to sell or distribute the Company’s materials is granted nor implied.


Further, by signing below, the Client agrees that if the Client violates, or displays any likelihood of violating, any of the Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.                            


Client agrees to indemnify and hold harmless the Company, its affiliates, officers, directors,  agents, employees, representatives, successors, independent contractors, and assigns from all direct and third party claims, demands, losses, causes of action, damages, lawsuits, expenses, fees, including attorneys’ fees, costs, and judgments that may be asserted against the Company, by any third parties that result from the errors, negligence, acts, and/or omissions of the Client and/or the Company. 


Any controversy or claim between the Parties shall be settled by arbitration before a single, mutually agreed upon arbitrator under the then current rules of the American Arbitration Association (“AAA”). If the Parties cannot agree upon an arbitrator, then each party shall appoint one arbitrator and then both arbitrators, in turn, shall appoint a third neutral arbitrator to hear the matter. The decision and award of the arbitrator shall be final and binding and the award so rendered may be entered in a state court of Maryland. The arbitration hearing shall be held in the state of Maryland. Each party shall pay its own costs and expenses related to the arbitration, and shall split the cost of the arbitrator equally. The arbitrator will have no authority to award punitive or other non-compensatory damages to either party. No damages excluded by or in excess of any damage limitations set forth in this Agreement shall be awarded. The sole remedy for the Client shall be a refund of any amount paid to the Company.

This Agreement shall be governed by the laws of the state of Maryland. Any action brought by any party arising out of or from these Terms shall be brought within the Maryland, County of Anne Arundel. 


The Agreement constitutes the entire agreement between the Parties with respect to their relationship, and supersedes all prior oral or written agreements, understandings and representations to the extent that they relate in any way to the subject matter hereof. Neither course of performance, nor course of dealing, nor usage of trade, shall be used to qualify, explain, supplement or otherwise modify any of the provisions of this Agreement. No amendment of, or any consent with respect to, any provision of this Agreement shall bind either party unless set forth by writing, specifying such waiver, consent, or amendment, signed by both parties. 

The headings of Sections in the Agreement are provided for convenience only and shall not affect its construction or interpretation.


The Agreement may be executed in one or more counterparts (including by means of mail or electronic mail/e-mail via PDF), each of which shall be deemed an original, but all of which together will constitute one and the same instrument.


The provisions of the Agreement shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of the Agreement shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Agreement as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged. 


The waiver or failure of the Company to exercise waiver in any respect, for any right provided herein, shall not be deemed  a waiver of any further right pursuant to the Agreement.


The Agreement may not be assigned by either of the Parties without the express, written consent in advance of the other Party.


In the event that any cause beyond the reasonable control of either of the Parties, including, but not limited to: acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under the Agreement, the affected Party’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.


The Client understands and agrees that the Client is 100% entirely responsible for their progress and results experienced from the Program. The Company will help guide and support the Client, but the Client’s participation in, and dedication to, the Program is one of many vital elements to the Program’s success. 

The Company has not and does not make any warranties, guarantees, or representations, verbally or in writing, regarding the Client’s performance, results, income, revenue, or success. The Client understands that due to the nature of the Program, the results experienced by each Client may vary. The Company does not make any guarantees other than that the Services offered in the Program shall be provided to the Client in accordance with the terms of the Agreement. 



The Client grants the Coach the right, title and interest to share any and all communications, wins, screenshots of communications, or testimonials in connection with the Client’s participation in the Program for the purposes of promoting and marketing the Program across social media, advertisements, the Coach’s website, and to the Coach’s future clients. The Client understands that s/he will not receive any compensation for use of their likeness, testimonial, or image. The Coach will make all reasonable efforts to conceal the identity of the Client, unless otherwise granted permission by the Client to share their name or identifying information. 



“By clicking ‘Accept’ below, you represent that you have read, understand, and agree to the terms of this agreement. Your click constitutes your electronic signature and acceptance of these terms.”